If you have forgotten your USER ID. Please contact Conduent help desk for assistance at 1-877-918-2322
New to Parent/Guardian Web Portal?
Welcome to Virginia Parent/Guardian Web
This website was developed to offer hands on, user friendly information to VA families who receive Child Care Subsidy. The website will allow you to view your case information, authorization information, child(s) attendance and the opportunity to approve or deny manual attendance.
Program Materials
- Parent/Guardian Web Portal User Manual [English, Espaņol]
- Parent Portal Basics [English, Espaņol]
- Parent and Guardian Portal Password Change
- Parent Quick Reference Guide POS & IVR Manual [English, Espaņol]
- VDSS Website
- Parent Help Desk: 1-877-918-2322
* File in PDF are accessible only through Adobe Acrobat Reader, Adobe Acrobat Reader can be downloaded free of charge from Adobe's website.